An Improvement of Process Reference Model Design and Validation Using Business Process Management

  • Olivier Mangin
  • Nicolas Mayer
  • Béatrix Barafort
  • Patrick Heymans
  • Eric Dubois
Part of the Communications in Computer and Information Science book series (CCIS, volume 349)


During the design of a Process Reference Model (PRM), the modeler needs to describe processes. According to ISO/IEC 15504-2, each process shall be described in terms of a process purpose and process outcomes. The process purpose is “the high level measurable objectives of performing the process and the likely outcomes of effective implementation of the process”. A process outcome is “an observable result of a process”. The set of process outcomes shall be necessary and sufficient to achieve the purpose of the process. However, no method exists as ISO proposes requirements and guidelines (respectively in ISO/IEC 15504-2 and ISO/IEC 24774 for process description) for developing process models. So there is a need to support the development of a process model and the verification of the completeness of the process outcomes in the context of process design. This article proposes a structured approach to answer this challenge based on business process management and requirements engineering principles. We especially consider the use of both the transformative view and coordination view of a process to support the design and the validation of PRM processes based on a collection of requirements.


Process Reference Model ISO/IEC 15504 process design process validation process verification 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Olivier Mangin
    • 1
  • Nicolas Mayer
    • 1
  • Béatrix Barafort
    • 1
  • Patrick Heymans
    • 2
  • Eric Dubois
    • 1
  1. 1.Public Research Center Henri TudorLuxembourg-KirchbergLuxembourg
  2. 2.Université Lille 1 – LIFL – CNRSPReCISE, University of Namur, INRIA Lille-Nord EuropeFrance

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