Abstract
During the design of a Process Reference Model (PRM), the modeler needs to describe processes. According to ISO/IEC 15504-2, each process shall be described in terms of a process purpose and process outcomes. The process purpose is “the high level measurable objectives of performing the process and the likely outcomes of effective implementation of the process”. A process outcome is “an observable result of a process”. The set of process outcomes shall be necessary and sufficient to achieve the purpose of the process. However, no method exists as ISO proposes requirements and guidelines (respectively in ISO/IEC 15504-2 and ISO/IEC 24774 for process description) for developing process models. So there is a need to support the development of a process model and the verification of the completeness of the process outcomes in the context of process design. This article proposes a structured approach to answer this challenge based on business process management and requirements engineering principles. We especially consider the use of both the transformative view and coordination view of a process to support the design and the validation of PRM processes based on a collection of requirements.
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Mangin, O., Mayer, N., Barafort, B., Heymans, P., Dubois, E. (2013). An Improvement of Process Reference Model Design and Validation Using Business Process Management. In: Woronowicz, T., Rout, T., O’Connor, R.V., Dorling, A. (eds) Software Process Improvement and Capability Determination. SPICE 2013. Communications in Computer and Information Science, vol 349. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38833-0_7
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DOI: https://doi.org/10.1007/978-3-642-38833-0_7
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