Critical Design Decisions in the Development of the Standard for Process Assessment

  • Terence P. Rout
Part of the Communications in Computer and Information Science book series (CCIS, volume 349)


The development of an International Standard for Process Assessment commenced in 1993. Over the past 20 years, the standard suite has moved through three formal releases, and multiple drafts; during this time, several key design issues have been addressed, and in many cases reconsidered. This paper identifies key issues in the design of the Standard, and discusses decisions taken and their impact on the Standard, and on the theory and practice of process assessment.


Process assessment standardization process improvement 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Terence P. Rout
    • 1
  1. 1.Software Quality Institute, Institute for Integrated and Intelligent SystemsGriffith UniversityAustralia

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