Skip to main content

Quality Planning

  • Chapter
  • First Online:
Software Product Quality Control
  • 1980 Accesses

Abstract

Quality is not a fixed property of a software system, but it depends on the needs and goals of the stakeholders. Therefore, we have to carefully plan what quality the system should have. This involves that we identify the stakeholders and understand their needs and map those needs to technical properties and, finally, quality requirements of the system that the developers will implement. In addition, we need to plan not only what quality we want to build, but also how we will build and assure it.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    IT Infrastructure Library: http://www.itil-officialsite.com.

  2. 2.

    http://scholar.google.com.

  3. 3.

    http://www.w3.org/TR/wai-aria/.

  4. 4.

    http://www.bugzilla.org/.

  5. 5.

    http://www.bugzilla.org/.

References

  1. Alexander, I.: Misuse cases: Use cases with hostile intent. IEEE Softw. 20(1), 58–66 (2003)

    Article  Google Scholar 

  2. Buhr, K., Heumesser, N., Houdek, F., Omasreiter, H., Rothermel, F., Tavakoli, R., Zink, T.: DaimlerChrysler demonstrator: System specification instrument cluster. http://www.empress-itea.org/deliverables/D5.1_Appendix_B_v1.0_Public_Version.pdf (2003). Accessed 15 Jan 2008

  3. Chillarege, R.: Orthogonal defect classification. In: Lyu, M.R. (ed.) Handbook of Software Reliability Engineering, Chap. 9. IEEE Computer Society Press/McGraw-Hill, Silver Spring/New York (1996)

    Google Scholar 

  4. Chillarege, R., Bhandari, I.S., Chaar, J.K., Halliday, M.J., Moebus, D.S., Ray, B.K., Wong, M.Y.: Orthogonal defect classification – a concept for in-process measurements. IEEE Trans. Softw. Eng. 18(11) (1992)

    Google Scholar 

  5. Chung, L., Nixon, B.A., Yu, E., Mylopoulos, J.: Non-Functional Requirements in Software Engineering. Kluwer, Dordecht (1999)

    Google Scholar 

  6. Collofello, J.S.: Introduction to software verification and validation. SEI Curriculum Module SEI-CM-13-1.1. http://www.sei.cmu.edu/reports/89cm013.pdf (1988)

  7. Davis, A.M.: Software Requirements: Objects, Functions, and States, 2nd edn. Prentice Hall, Englewood Cliffs (1993)

    MATH  Google Scholar 

  8. Deissenboeck, F., Wagner, S., Pizka, M., Teuchert, S., Girard, J.F.: An activity-based quality model for maintainability. In: Proceedings of the 23rd International Conference on Software Maintenance (ICSM ’07). IEEE Computer Society, Silver Spring (2007)

    Google Scholar 

  9. Ficalora, J.P., Cohen, L.: Quality Function Deployment and Six Sigma. A QFD Handbook, 2nd edn. Prentice Hall, Englewood Cliffs (2010)

    Google Scholar 

  10. Garvin, D.A.: What does “product quality” really mean? MIT Sloan Manag. Rev. 26(1), 25–43 (1984)

    Google Scholar 

  11. Glinz, M.: Rethinking the notion of non-functional requirements. In: Proceedings of the Third World Congress for Software Quality, vol. II, pp. 55–64 (2005)

    Google Scholar 

  12. ISO 15005:2002: Road vehicles – ergonomic aspects of transport information and control systems – dialogue management principles and compliance procedures (2002)

    Google Scholar 

  13. Kof, L.: An application of natural language processing to domain modelling – two case studies. Int. J. Comput. Syst. Sci. Eng. 20, 37–52 (2005)

    Google Scholar 

  14. Lochmann, K.: Engineering quality requirements using quality models. In: Proceedings of the 15th IEEE International Conference on Engineering of Complex Computer Systems. IEEE Computer Society, Silver Spring (2010)

    Google Scholar 

  15. Nuseibeh, B., Easterbrook, S.: Requirements engineering: A roadmap. In: Proceedings of the Conference on the Future of Software Engineering (ICSE ’00), pp. 35–46. ACM Press, New York (2000)

    Google Scholar 

  16. Plösch, R., Mayr, A., Körner, C.: Collecting quality requirements using quality models and goals. In: Proceedings of the 2010 Seventh International Conference on the Quality of Information and Communications Technology (2010)

    Google Scholar 

  17. Pohl, K., Rupp, C.: Requirements Engineering Fundamentals. Rocky Nook, Santa Barbara (2011)

    Google Scholar 

  18. Robertson, S., Robertson, J.: Mastering the Requirements Process. ACM Press/Addison-Wesley, New York/Reading (1999)

    Google Scholar 

  19. Tian, J.: Software Quality Engineering. Testing, Quality Assurance, and Quantifiable Improvement. Wiley, New York (2005)

    Google Scholar 

  20. Wagner, S.: A literature survey of the quality economics of defect-detection techniques. In: Proceedings of the 5th ACM-IEEE International Symposium on Empirical Software Engineering (ISESE’06), pp. 194–203. ACM Press, New York (2006)

    Google Scholar 

  21. Wallace, D.R., Fujii Roger, U.: Software verification and validation: An overview. IEEE Softw. 6(3), 10–17 (1989)

    Article  Google Scholar 

  22. Winter, S., Wagner, S., Deissenboeck, F.: A comprehensive model of usability. In: Proceedings of the Engineering Interactive Systems 2007. Lecture Notes in Computer Science, vol. 4940, pp. 106–122. Springer, New York (2008)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Wagner, S. (2013). Quality Planning. In: Software Product Quality Control. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38571-1_3

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-38571-1_3

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-38570-4

  • Online ISBN: 978-3-642-38571-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics