Abstract
Quality is not a fixed property of a software system, but it depends on the needs and goals of the stakeholders. Therefore, we have to carefully plan what quality the system should have. This involves that we identify the stakeholders and understand their needs and map those needs to technical properties and, finally, quality requirements of the system that the developers will implement. In addition, we need to plan not only what quality we want to build, but also how we will build and assure it.
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Wagner, S. (2013). Quality Planning. In: Software Product Quality Control. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38571-1_3
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DOI: https://doi.org/10.1007/978-3-642-38571-1_3
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