Abstract
Human resource flexibility which includes numerical flexibility and functional flexibility is regarded as key determinants of national competitiveness and successful firm performance. Human resource flexibility effects firm performance on product cost, human resource cost, customer satisfaction, product quality. As a result, functional flexibility plays a positive role on the above performance. Numerical flexibility plays a passive role.
Funds: 2011RKGB7058, 11YJA630207, 2012E1010 2011LY075
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Acknowledgments
This paper is supported by the following funds: the Planning topics of the Ministry of Education of China (Grant No. 11YJA630207); The Soft Science Research Program of ShanDong Province of China (Grant No. 2011RKGB7058); The topics of National Bureau of statistics of China (Grant No. 2011LY075); The topics of Cultural Hall of ShanDong Province of China (Grant No. 2012E1010).
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Xue, Qh., Xu, L. (2013). Human Resource Flexibility and Firm Performance in China. In: Qi, E., Shen, J., Dou, R. (eds) The 19th International Conference on Industrial Engineering and Engineering Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38442-4_43
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DOI: https://doi.org/10.1007/978-3-642-38442-4_43
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