A Two-Layer Multi-dimensional Trustworthiness Metric for Web Service Composition

  • Han Jiao
  • Jixue Liu
  • Jiuyong Li
  • Chengfei Liu
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7808)


Web service composition is a promising area to revolutionize the collaboration among heterogeneous applications. Trust is recognized as an important topic in this research area. In this paper, we propose a two-layer multi-dimensional metric to represent the trustworthiness of web service composition programs. We explored several dimensions for both composition level and service level and finalize the metric, as an indicator, to represent the trustworthiness of the automatic service composition. We also propose a method to transfer the multi-dimensional metric into a single value for comparison purpose. A simulation experiment shows that the proposed metric shows better results than the empirical judgement based on past experiences.


trust trustworthiness web service composition metric 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Artz, D., Gil, Y.: A survey of trust in computer science and the Semantic Web. Journal of Web Semantics: Science, Services and Agents on the World Wide Web 5(2), 58–71 (2007)CrossRefGoogle Scholar
  2. 2.
    Dimoka, A.: What Does the Brain Tell Us about Trust and Distrust? Evidence From A Functional Neuroimaging Study. MIS Quarterly 34(2), 373–396 (2010)Google Scholar
  3. 3.
    Dustdar, S., Schreiner, W.: A Survey on Web Service Composition. International Journal of Web and Grid Services 1(1), 1–30 (2005)CrossRefGoogle Scholar
  4. 4.
    Gefen, D.: Reflections on the Dimensions of Trust and Trustworthiness among Online Consumers. SIGMIS Database 33(3), 38–53 (2002)CrossRefGoogle Scholar
  5. 5.
    Gefen, D., Benbasat, I., Pavlou, P.: A Research Agenda for Trust in Online Environments. Journal of Management Information Systems 24(4), 275–286 (2008)CrossRefGoogle Scholar
  6. 6.
    Jiao, H., Liu, J., Li, J., Liu, C.: Trust for Web Service Composers. In: The 12th Global Information Technology Management Association World Conference, GITMA, pp. 180–184 (2011)Google Scholar
  7. 7.
    Jøsang, A., Ismail, R., Boyd, C.A.: A survey of trust and reputation systems for online service provision. Decision Support Systems 43(2), 618–644 (2007)CrossRefGoogle Scholar
  8. 8.
    King-Casas, B., Tomlin, D., Anen, C., Camerer, C.F., Quartz, S.R., Montague, P.R.: Getting to Know You: Reputation and Trust in a Two-Person Economic Exchange. Science 308(5718), 78–83 (2005)CrossRefGoogle Scholar
  9. 9.
    Mayer, R.C., Davis, J.H., Schoorman, F.D.: An Integrative Model of Organizational Trust. The Academy of Management Review 20(3), 709–734 (1995)Google Scholar
  10. 10.
    McKnight, D.H., Chervany, N.L.: What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology. International Journal on Electronic Commerce 6(2), 35–59 (2001)Google Scholar
  11. 11.
    McKnight, D.H., Choudhury, V., Kacmar, C.: Developing and Validating Trust Measures for e-Commerce: An Integrative Typology. Info. Sys. Research 13(3), 334–359 (2002)CrossRefGoogle Scholar
  12. 12.
    Pavlou, P.A., Dimoka, A.: The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation. Information Systems Research 17(4), 392–414 (2006)CrossRefGoogle Scholar
  13. 13.
    Pavlou, P.A., Tan, Y.-H., Gefen, D.: The Transitional Role of Institutional Trust in Online Interorganizational Relationships. In: 36th Hawaii International Conference on Sytem Sciences, HICSS 2003, p. 215a (2003)Google Scholar
  14. 14.
    Ran, S.: A Model for Web Service Discovery with QoS. ACM SIGecom Exchanges 4(1), 1–10 (2003)CrossRefGoogle Scholar
  15. 15.
    Rao, J., Su, X.: A Survey of Automated Web Service Composition Methods. In: Cardoso, J., Sheth, A.P. (eds.) SWSWPC 2004. LNCS, vol. 3387, pp. 43–54. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  16. 16.
    Tsur, S., Abiteboul, S., Agrawal, R., Dayal, U., Klein, J., Weikum, G.: Are Web Services the Next Revolution in e-Commerce. Paper Presented at the The 27th International Conference on Very Large Data Bases, VLDB 2001 (2001)Google Scholar
  17. 17.
    Wang, Y., Vassileva, J.: A Review on Trust and Reputation for Web Service Selection. In: 27th International Conference on Distributed Computing Systems Workshops, ICDCSW 2007, pp. 25–33 (2007)Google Scholar
  18. 18.
    Zucker, L.G.: Production of trust: Institutional sources of economic structure, 1840-1920. Research in Organizational Behavior 8(1), 53–111 (1986)MathSciNetGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Han Jiao
    • 1
  • Jixue Liu
    • 1
  • Jiuyong Li
    • 1
  • Chengfei Liu
    • 2
  1. 1.School of Information Technologies and Math SciencesUniversity of South AustraliaAustralia
  2. 2.Faculty of Information and Communication TechnologiesSwinburne University of TechnologyMelbourneAustralia

Personalised recommendations