Measuring Satisfaction of Two Level Employees in a Representative Chinese Steel Plant: A Structure Equation Modeling Approach

Abstract

Although employee satisfaction has been well explored in academic literature, there exists little research on this subject with respect to steel plants, especially to different level employees in China. In this paper, the latent variables including employee relationships, salary, career development, organization provision, and employee satisfaction are constructed based on previous literatures. The objective of this paper is to explore the different relations and effects of these latent variables between production workers and managers in C steel plant which is a representative Chinese steel plant. Data obtained from the questionnaires was analyzed by structure equation modeling by AMOS 17.0. The analytical results show that: production workers are more care about their salary while managers pay more attention to organization provision and relationships; for both production workers and managers, the covariance between salary and achievements is negative, which indicates that employees feel their salaries are not enough to fit their efforts.