Coaching and Mentoring for IT Project Managers

  • Pier Luigi GuidaEmail author
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 2)


In spite of the very questioned success rates of Information Technology projects, one may argue that relatively low investment and focus are still devoted to the human resources in the software business. The Chapter aims to address the subject of Coaching and Mentoring (C&M) as a means to improve the individual project managers, teams and hence project performance. In this perspective some historical references and current evolutions are considered (agile development) stressing that more involvement in this direction should be sought by IT organizations. An educational approach blending psychology, coaching and mentoring is proposed while the chapter can represent a mini-tutorial on the subject for project managers and other stakeholders in IT industry.


Coaching Mentoring Software psychology Project management 


  1. 1.
    Eveleens, J., Verhoef, C. (2010). The rise and fall of the Chaos report figures, IEEE Software.Google Scholar
  2. 2.
    Soto-Acosta, P., et al. (2010). Shaping human capital in software development teams: the case of mentoring enabled by semantics, IET Software, 4(6).Google Scholar
  3. 3.
    Landaeta, R.E., et al. (2008). Formal mentoring: a human resource management practice that supports knowledge transfer across projects. International Journal of Learning and Intellectual Capital, 5(3/4).Google Scholar
  4. 4.
    “Coaching” in Wikipedia (English), accessed in Internet, Scholar
  5. 5.
    Gallwey, T. (1974). The inner game of tennis. New york: Random House.Google Scholar
  6. 6.
    Whitmore, J. (2009). Coaching for Performance (4th Ed.). London: Nicholas Brealey, 1992.Google Scholar
  7. 7.
    Davies, R. (2009). Agile Coaching, O’Relly.Google Scholar
  8. 8.
    Adkins L. 2010. Coaching Agile Teams.Google Scholar
  9. 9.
    PMBOK. (2008). A guide to the project management body of knowledge: PMBOK® Guide (3rd ed., p. 390). Bruxelles Google Scholar
  10. 10.
    (2006). IPMA, ICB (International Competence Baseline), 3rd Version.Google Scholar
  11. 11.
    (2006). APM, BoK (Body of Knowledge), (5th Ed.).Google Scholar
  12. 12.
    Curtis, B., Hefley, B., & Miller, S. (2009). People Capability Maturity Model (P-CMM) Version 2.0. No. CMU/SEI-2009-TR-003. Carnegle-Mellon Univ Pittsburgh Pa Software Engineering InstGoogle Scholar
  13. 13.
    Paasivaara, M. (2011). Coaching Global Software Development Project: Sixth IEEE International Conference on Global Software Engineering.Google Scholar
  14. 14.
    Pressman, R. (1998). Fear of trying: the plight of rookie project managers. IEEE Software.Google Scholar
  15. 15.
    Weinberg, G. (1971). The psychology of computer programming. New York: Dorset House.Google Scholar
  16. 16.
    Pitcher, H. “Mentoring vs. Coaching”, accessed at website
  17. 17.
    Tuckman B.W., Jensen M.A.C. (1977). Stages in Small Group Development revisited. Group and Organizational Studies, 2.Google Scholar
  18. 18.
    Hoda, R., Noble, J., Marshall, S. (2013). Self-Organizing Roles on Agile Software Development Teams. IEEE Transactions on Software Engineering, 422–444.Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.Rete Ferroviaria ItalianaRomeItaly

Personalised recommendations