Abstract
This paper details a team-based feedback approach for reducing resource consumption. The approach uses paper printing within office environments as a case study. It communicates the print usage of each participant’s team rather than the participant’s individual print usage. Feedback is provided weekly via emails and contains normative information, along with eco-metrics and team-based comparative statistics. The approach was empirically evaluated to study the effectiveness of the feedback method. The experiment comprised of 16 people belonging to 4 teams with data on their print usage gathered over 58 weeks, using the first 30-35 weeks as a baseline. The study showed a significant reduction in individual printing with an average of 28%. The experiment confirms the underlying hypothesis that participants are persuaded to reduce their print usage in order to improve the overall printing behaviour of their teams. The research provides clear pathways for future research to qualitatively investigate our findings.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Pierce, J., Odom, W., Blevis, E.: Energy aware dwelling: a critical survey of interaction design for eco-visualizations. In: Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat, pp. 1–8. ACM, New York (2008)
Medland, R.: Curbing paper wastage using flavoured feedback. In: Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction, pp. 224–227. ACM, New York (2010)
Fogg, B.J.: Creating persuasive technologies: an eight-step design process. In: Proceedings of the 4th International Conference on Persuasive Technology, pp. 44:1–44:6. ACM, New York (2009)
Fogg, B.J.: Persuasive technology: using computers to change what we think and do. Ubiquity 2002 (2002)
Lockton, D., Harrison, D., Stanton, N.A.: The Design with Intent Method: A design tool for influencing user behaviour. Applied Ergonomics 41, 382–392 (2010)
Khaled, R., Biddle, R., Noble, J., Barr, P., Fischer, R.: Persuasive interaction for collectivist cultures. In: Proceedings of the 7th Australasian User Interface Conference, vol. 50, pp. 73–80 (2006)
Foth, M., Paulos, E., Satchell, C., Dourish, P.: Pervasive computing and environmental sustainability: two conference workshops. IEEE Pervasive Computing 8, 78–81 (2009)
Davis, F.D.: Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 319–340 (1989)
Kankanhalli, A., Tan, B.C.Y., Wei, K.K.: Contributing knowledge to electronic knowledge repositories: An empirical investigation. Mis Quarterly, 113–143 (2005)
Reno, R.R., Cialdini, R.B., Kallgren, C.A.: The transsituational influence of social norms. Journal of Personality and Social Psychology 64, 104 (1993)
Schultz, P.W., Nolan, J.M., Cialdini, R.B., Goldstein, N.J., Griskevicius, V.: The constructive, destructive, and reconstructive power of social norms. Psychological Science 18, 429–434 (2007)
Cialdini, R.B.: Crafting normative messages to protect the environment. Current Directions in Psychological Science 12, 105–109 (2003)
Darby, S.: The effectiveness of feedback on energy consumption. A Review for DEFRA of the Literature on Metering, Billing and direct Displays, 486 (2006)
Froehlich, J., Findlater, L., Landay, J.: The design of eco-feedback technology. In: Proceedings of the 28th International Conference on Human Factors in Computing Systems, pp. 1999–2008 (2010)
Strengers, Y.A.A.: Designing eco-feedback systems for everyday life. In: Proceedings of the 2011 Annual Conference on Human Factors in Computing Systems, pp. 2135–2144 (2011)
Lee, T.B., Hendler, J., Lassila, O.: The semantic web. Scientific American 284, 34–43 (2001)
Klyne, G., Carroll, J.J.: Resource Description Framework (RDF): Concepts and Abstract Syntax, http://www.w3.org/TR/2004/REC-rdf-concepts-20040210/ (last accessed January 2013)
Berners-Lee, T.: Linked Data- Design Issues, http://www.w3.org/DesignIssues/LinkedData.html (last accessed January 2013)
Curry, E., Hasan, S., ul Hassan, U., Herstand, M., O’Riain, S.: An Entity-Centric Approach to Green Information Systems. In: The 19th European Conference on Information Systems, ECIS (2011)
Prud’Hommeaux, E., Seaborne, A.: SPARQL query language for RDF. W3C working draft. 4 (2008)
Curry, E., Hasan, S., O’Riain, S.: Enterprise Energy Management using a Linked Dataspace for Energy Intelligence. In: Second IFIP Conference on Sustainable Internet and ICT for Sustainability (2012)
Curry, E., Hasan, S., White, M., Melvin, H.: An Environmental Chargeback for Data Center and Cloud Computing Consumers. In: Huusko, J., de Meer, H., Klingert, S., Somov, A. (eds.) E2DC 2012. LNCS, vol. 7396, pp. 117–128. Springer, Heidelberg (2012)
Hsu, H., Lachenbruch, P.A.: Paired t test. Wiley Encyclopedia of Clinical Trials (2008)
Anderson, T.W., Darling, D.A.: A test of goodness of fit. Journal of the American Statistical Association 49, 765–769 (1954)
Cowles, M., Davis, C.: On the origins of the. 05 level of statistical significance. American Psychologist 37, 553 (1982)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Hasan, S., Medland, R., Foth, M., Curry, E. (2013). Curbing Resource Consumption Using Team-Based Feedback. In: Berkovsky, S., Freyne, J. (eds) Persuasive Technology. PERSUASIVE 2013. Lecture Notes in Computer Science, vol 7822. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-37157-8_11
Download citation
DOI: https://doi.org/10.1007/978-3-642-37157-8_11
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-37156-1
Online ISBN: 978-3-642-37157-8
eBook Packages: Computer ScienceComputer Science (R0)