This scenario extends the first scenario to include the order processing department. After logistics and operations manager agreed on a solution, this agreement has to be communicated to the order processing department which checks the changes with the ERP system. For instance, switching orders could be a problem if it leads to violating a customers due date, as this may result in compensation payments. Also, if a change in orders occurs, the changes have to be adjusted in the ERP system. This could lead to the situation that the MPS/MRP is not longer valid.
KeywordsOrder Processing Department External Subjects Metasonic Suite Inform Customers Metasonic Flow
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