Abstract
Queues have become part of our daily life because almost wherever we want to be served, we have to wait in a certain queue. For example, when we go to a store, visit a doctor, put an application into a governmental organization, place an order to buy some products, and so on, we usually have to join other people in a queue.
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Damij, N., Damij, T. (2014). Simulation. In: Process Management. Progress in IS. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36639-0_7
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DOI: https://doi.org/10.1007/978-3-642-36639-0_7
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