Abstract
A model is an abstraction of the usually complex functioning of a real system that preserves all the characteristics of the system, ensuring that the model reflects the true behavior of the original system.
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Damij, N., Damij, T. (2014). Business Process Modeling. In: Process Management. Progress in IS. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36639-0_3
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DOI: https://doi.org/10.1007/978-3-642-36639-0_3
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