Abstract
Digital public displays have an enormous potential as a collaborative technology to socialize in public venues, especially when they are open to the participation of visitors. However, user-generated content is a form of control sharing that requires safeguards against the publication of content deemed inappropriate. In this work, we study the perceptions of Café owners in regard to their acceptance of user-generated content displayed on their venue screens. Our goal is to inform the design of new media sharing services for public displays by uncovering how existing practices with paper leaflets could be leveraged as a conceptual framework for dealing with content appropriateness. Based on interviews with 10 café owners, we identify important insights into some of practices surrounding the distribution of paper leaflets and their implications for the design of media sharing services for public displays.
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Melro, A., Silva, B., José, R. (2013). Media Sharing in Situated Displays: Service Design Lessons from Existing Practices with Paper Leaflets. In: Falcão e Cunha, J., Snene, M., Nóvoa, H. (eds) Exploring Services Science. IESS 2013. Lecture Notes in Business Information Processing, vol 143. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36356-6_26
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DOI: https://doi.org/10.1007/978-3-642-36356-6_26
Publisher Name: Springer, Berlin, Heidelberg
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