Service Behavior Trustworthiness Management

  • Yuyu Yuan
  • Yangyang Zhang
  • Jing Liu
Part of the Communications in Computer and Information Science book series (CCIS, volume 320)


As we move to a world where our information assets reside on the Web, the issue of service trust adds a new set of dimensions to the age-old problem of belief and trust in content. The ability to measure and evaluate service behavior trustworthiness becomes increasingly important. This paper presents a service behavior trustworthiness management system. This system could help third parties to develop and implement a framework for monitoring and managing the trustworthiness of service behavior. An overview, relate concepts and methods of the system are proposed in this paper. We also discuss a case study of this system and potential practical value of the proposed system in e-bank applications.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Yuyu Yuan
    • 1
    • 4
  • Yangyang Zhang
    • 1
    • 2
  • Jing Liu
    • 3
  1. 1.Beijing University of Posts and TelecommunicationsBeijingR.P. China
  2. 2.China Electronics Standardization InstituteBeijingR.P. China
  3. 3.Olympic BranchChina Everbright Bank CO., LTDChina
  4. 4.Key Laboratory of Trustworthy Distributed Computing and Service (BUPT)Ministry of EducationBeijingChina

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