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Data Mining Systems Supporting the Marketing Function: The Experience of Banca Monte dei Paschi di Siena

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Customer Relationship Management in the Financial Industry

Part of the book series: Management for Professionals ((MANAGPROF))

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Abstract

The dynamics of economic activity, seen as gain, consolidation, and loss of market positions, has experienced a marked acceleration in the last few years, thus setting up a number of challenges for banks in relation to their future success.

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Notes

  1. 1.

    Another ESPRIT project funded by the European Community, Area 6, HPCN.

References

  • Bello, M. (2000). Applicazioni di Data Mining a supporto della funzione marketing: l’esperienza di Banca Monte dei Paschi di Siena. In F. Rajola (Ed.), L’organizzazione dei sistemi di Business Intelligence nel settore finanziario. Milano: FrancoAngeli.

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Rajola, F. (2013). Data Mining Systems Supporting the Marketing Function: The Experience of Banca Monte dei Paschi di Siena. In: Customer Relationship Management in the Financial Industry. Management for Professionals. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35554-7_11

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  • DOI: https://doi.org/10.1007/978-3-642-35554-7_11

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  • Online ISBN: 978-3-642-35554-7

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