Abstract
The sales and distribution process, "order to cash" (O2C), has a central role in market-oriented organizations. All inquiries and orders come together in the sales and distribution process and this process provides the customer with the relevant goods and services. In most organizations, the sales and distribution process is comprised of the following parts: 1. Quotation/order entry 2. Provision of goods or services 3. Billing (invoicing) 4. Incoming payment
The objectives of every economically functioning organization are sales and profit. Sales and distribution is very important here. Let us consider the risks and controls in the process chain from the purchase order to payment of the invoice.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Chuprunov, M. (2013). Control Mechanisms in the SAP ERP-Supported Order to Cash Process. In: Auditing and GRC Automation in SAP. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35302-4_10
Download citation
DOI: https://doi.org/10.1007/978-3-642-35302-4_10
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-35301-7
Online ISBN: 978-3-642-35302-4
eBook Packages: Computer ScienceComputer Science (R0)