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Leading Operational Excellence in a Global Company

  • Mark McColgan
Chapter

Abstract

Most pharmaceutical companies have introduced Operational Excellence (OPEX) programs to optimize quality, costs, and time. Many of those responsible for OPEX have tried to identify the key factors leading to a successful implementation of OPEX. Identifying these factors is especially interesting against the backdrop that more than a few OPEX programs fail during implementation. This article reflects on the importance of leadership at company and individual level for the successful implementation of OPEX programs.

Keywords

Emotional Intelligence Shop Floor Total Quality Management Employee Involvement Corporate Level 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.Operational Excellence & Technical ServicesTakeda Pharmaceuticals InternationalGlattpark-OpfikonSwitzerland

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