Abstract
Most pharmaceutical companies have introduced Operational Excellence (OPEX) programs to optimize quality, costs, and time. Many of those responsible for OPEX have tried to identify the key factors leading to a successful implementation of OPEX. Identifying these factors is especially interesting against the backdrop that more than a few OPEX programs fail during implementation. This article reflects on the importance of leadership at company and individual level for the successful implementation of OPEX programs.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Ancona D (2013) MIT leadership center: research. http://mitleadership.mit.edu/r-dlm.php. Accessed 15 Jan 2013
Drucker PF (2004) What makes an effective executive. Harv Bus Rev 82(6):58–63
Goleman D (1998) What makes a leader? Harv Bus Rev 76(6):93–102
Kondo Y (1998) Hoshin Kanri – a participative way of quality management in Japan. TQM Mag 10(6):425–431
Kotter J (1990) What leaders really do. Harv Bus Rev 68(3):103–111, reprinted in Harvard Business Review, December 2001:86–96
Kotter J (2011) Change management vs. change leadership – what’s the difference? http://www.forbes.com/sites/johnkotter/2011/07/12/change-management-vs-change-leadership-whats-the-difference/. Accessed 14 Jan 2013
Liker J (2004) The Toyota way: fourteen management principles from the world’s greatest manufacturer. Mcgraw-Hill Professional, New York
Nycomed/Takeda (2013). http://www.nycomed.com/products. Accessed 14 Jan 2013
Ulrich H (1968) Die Unternehmung als produktives soziales System: Grundlagen der allgemeinen Unternehmungslehre. Haupt, Bern
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
McColgan, M. (2013). Leading Operational Excellence in a Global Company. In: Friedli, T., Basu, P., Bellm, D., Werani, J. (eds) Leading Pharmaceutical Operational Excellence. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35161-7_26
Download citation
DOI: https://doi.org/10.1007/978-3-642-35161-7_26
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-35160-0
Online ISBN: 978-3-642-35161-7
eBook Packages: Business and EconomicsBusiness and Management (R0)