How Do We Create Leadership Pull for Operational Excellence?

  • Paul DochertyEmail author


Several times a year, over the last decade, in multiple Operational Excellence (OPEX) focused conference workshops, we have asked the same question. What’s the #1 obstacle to successfully deploy OPEX? The #1 answer has invariably remained “lack of top management commitment”.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.i-nexusCoventryUK

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