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Making Operational Excellence a Priority at Every Level

  • David Hampton
Chapter

Abstract

Operational Excellence programs do not come with a guarantee of success. Many reasons have been given for failures, one of the most common being the ‘layer of clay’ in middle management levels who are resistant to change. Although this is often the case, inertia, complacency and resistance are key challenges at the level of individual contributors and senior executives as well as middle management.

Keywords

Operational Excellence Leadership Team Improvement Project Blended Learning Senior Executive 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.SSA&CompanySevenoaksUK

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