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KTP and M-Commerce: Innovation in the Building Industry

  • Paul CrowtherEmail author
Part of the Smart Innovation, Systems and Technologies book series (SIST, volume 18)

Abstract

In spite of practical e-commerce and m-commerce issues being regarded as solved problems by the academic community, small to medium sized enterprises are still having implementation problems. Likewise, academics are not always fully aware of the issues facing industry in terms of adoption of new (and not so new) technologies and adaptation of processes.

This paper will examine the nature of KTP’s (knowledge transfer partnerships) and a case study involving an m-commerce project in the building industry. This is innovative for this sector giving the company which is the subject of the case study a potential first mover advantage. Factors to be considered when developing contemporary e-commerce projects and the challenges of m-commerce will be discussed.

Keywords

Knowledge Transfer Customer Relationship Management Building Industry Critical Success Factor Intangible Benefit 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.Faculty of Arts, Computing, Engineering and SciencesSheffield Hallam UniversitySheffieldUK

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