Introduction
For many people, interacting with clients or contractors is an important part of their professional activities. Employers often require those responsible for sales or customer services to partake in training activities to improve their interpersonal communication skills. This sort of training normally requires specialized coaching and is thus expensive and time-consuming.
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Wauters, J., Van Broeckhoven, F., Van Overveldt, M., Eneman, K., Vaassen, F., Daelemans, W. (2012). deLearyous: An Interactive Application for Interpersonal Communication Training. In: De Wannemacker, S., Vandercruysse, S., Clarebout, G. (eds) Serious Games: The Challenge. ITEC/CIP/T 2011. Communications in Computer and Information Science, vol 280. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33814-4_15
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DOI: https://doi.org/10.1007/978-3-642-33814-4_15
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