Abstract
We describe a computational model of user-agent relationship based on accommodation theory, in which classes of relationship are defined by the set of activities the user is willing to perform with an agent. An implementation of this model is described that uses dialogue acts as the set of relationship-defining activities, and manipulations of the model to increase user-agent intimacy over time. The implementation is integrated into a virtual agent that plays the role of an exercise counselor. Results from validation studies indicate that the implementation is successful at adapting to users’ desired intimacy level, but is not successful at increasing intimacy within the duration of the studies.
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Bickmore, T., Schulman, D. (2012). Empirical Validation of an Accommodation Theory-Based Model of User-Agent Relationship. In: Nakano, Y., Neff, M., Paiva, A., Walker, M. (eds) Intelligent Virtual Agents. IVA 2012. Lecture Notes in Computer Science(), vol 7502. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33197-8_40
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DOI: https://doi.org/10.1007/978-3-642-33197-8_40
Publisher Name: Springer, Berlin, Heidelberg
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