Abstract
Flexibility is one of the most important strategic success factors in today’s business relationships. While the importance of flexibility is beyond debate, its management is relatively unexplored. Managing flexibility means that flexibility potentials have to be developed and retained economically. The aim of this article is to establish the basis for managing flexibility especially in case of Industrial Product Service Systems (IPS2). Starting from IPS2 characteristics, this paper presents how the strategic management can plan and steer flexibility by integrating both the supplier and the customer of IPS2 in the management.
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© 2013 Springer-Verlag Berlin Heidelberg
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Steven, M., Alevifard, S. (2013). Management of Flexibility in IPS2-Business-Relationships. In: Shimomura, Y., Kimita, K. (eds) The Philosopher's Stone for Sustainability. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32847-3_16
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DOI: https://doi.org/10.1007/978-3-642-32847-3_16
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-32846-6
Online ISBN: 978-3-642-32847-3
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