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Service Design Studio for SaaS

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Efficiency and Logistics

Abstract

The aim of the Service Design Studio project is to provide methods and tools to enable the deployment of existing software in cloud environments based on the Software-as-a-Service (SaaS) model. As the project focuses on logistics IT services, the approach is contributing to a new ‘Logistics-as-a-Service’ offering. This article provides a description of the requirements analysis for enabling logistics IT services to be offered in cloud environments, the concepts for the necessary methods and tools, and the implementation of a proof of concept Service Design Studio environment.

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Correspondence to Sebastian Steinbuss .

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Steinbuss, S., Flake, S., Ley, M., Schmuelling, C., Tacken, J. (2013). Service Design Studio for SaaS. In: Clausen, U., ten Hompel, M., Klumpp, M. (eds) Efficiency and Logistics. Lecture Notes in Logistics. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32838-1_24

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  • DOI: https://doi.org/10.1007/978-3-642-32838-1_24

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-32837-4

  • Online ISBN: 978-3-642-32838-1

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