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Navigating in Complex Business Processes

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Database and Expert Systems Applications (DEXA 2012)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 7447))

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Abstract

In order to provide information needed in knowledge-intense business processes, large companies often establish intranet portals, which enable access to their process handbook. Especially, for large business processes comprising hundreds or thousands of process steps, these portals can help to avoid time-consuming access to paper-based process documentation. However, business processes are usually presented in a rather static manner within these portals, e.g., as simple drawings or textual descriptions. Companies therefore require new ways of making large processes and process-related information better explorable for end-users. This paper picks up this issue and presents a formal navigation framework based on linear algebra for navigating in large business processes.

This research has been done in the niPRO project funded by the German Federal Ministry of Education and Research (BMBF) under grant number 17102X10.

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Hipp, M., Mutschler, B., Reichert, M. (2012). Navigating in Complex Business Processes. In: Liddle, S.W., Schewe, KD., Tjoa, A.M., Zhou, X. (eds) Database and Expert Systems Applications. DEXA 2012. Lecture Notes in Computer Science, vol 7447. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32597-7_42

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  • DOI: https://doi.org/10.1007/978-3-642-32597-7_42

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-32596-0

  • Online ISBN: 978-3-642-32597-7

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