ERP B3: Business Continuity Service Level Agreement Translation and Optimisation
ERP B3 is a SLA@SOI framework based solution for Service Level Agreements driven, on demand and dynamic provisioned business applications. We extended the ERP B3 framework with a process-centric Business Continuity Analysis toolkit. In this demo we want to show how our toolkit helps Business Continuity Manager (a) to estimate business impact of failed IT services (b) to validate SLAs and verify if selected SLAs are appropriated and (c) to determine an optimal set of service-level SLAs to minimise business disruptions.
KeywordsSLA SLA@SOI SLA SLA translation SLA planning Business Continuity Management BCM
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