Abstract
“Mr. McBroom was a tyrannical boss who continuously intimidated his staff with his arbitrary moodiness. This might not have attracted attention if he had worked in an office or a factory, but Mr. McBroom was an airline captain. His co-pilots feared his temper so much that they wouldn’t say a word, not even when it was obvious that the catastrophe was approaching. Ten people died when the plane crashed” (Goleman 2001).
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Badke-Schaub P, Lorei C (2003) Führung und Entscheidung, In: Strohschneider S (Pub.): Entscheiden in kritischen Situationen, Verlag für Polizeiwissenschaft, Frankfurt
Badke-Schaub P, Hofinger G, Lauche K (2010) Human factors psychologie sicheren handelns in risikobranchen. Springer, Heidelberg
Becker H, Hugo-Becker A (1995) Psychologisches Konfliktmanagement, Menschenkenntnis, Konfliktfähigkeit, Kooperation, 2. completely reworked and expanded edition, Beck Wirtschaftsberater in dtv-Verlag, Munich
BFU Bundesstelle für Flugunfalluntersuchung (German federal body for accident investigation) (1988) Investigation of the Condor accident in Izmir, Turkey on 02 Jan 1988
Blake R, Mouton J (1980) Verhaltenspsychologie im Betrieb, Duesseldorf and Vienna
Dahrendorf R (1962) Gesellschaft und Freiheit Zur soziologischen Analyse der Gegenwart. Piper, Munich
Foushee HC (1982) The role of communications, socio-psychological and personality factors in the maintenance of crew coordination. Aviat Space Environ Med 53(11):1062–1066
Göters KM, Eißfeld H, Hörmann HJ, Maschke P, Schiewe A (1994) Effektives Arbeiten im Team: Crew Resource Management for Pilots and Air Traffic Controllers, Message 94-09, Internal publication for the Deutschen Zentrum für Luft- und Raumfahrt (DLR—German Aerospace Center), Hamburg
Goleman D (1995) Emotional Intelligence. Bantam Place, New York
Hackman JR (1987) Group-Level Issues: the design and training of cockpit crews. In: Orlady, HW, Foushee HC (eds) Cockpit Ressource Management Training, NASA Conference Publishing, pp 23–39
Hackman JR (1993) Teams, leaders, and organizations: new directions for crew-oriented flight training. In: Wiener EL, Kanki BG, Helmreich HL (eds) Cockpit Ressource Management. Academic, Orlando, pp 47–69
Helfrich-Hölter H (1996) Menschliche Zuverlässigkeit aus sozialpsychologischer Sicht. In: Zeitschrift für Psychologie, 204 pp 75–96
Helmreich R et al (1995) Behavioural markers in accidents and incidents. NASA/University of Texas, Houston
Hersey P, Blanchard KH (1977) Management of organizational behaviour, Utilizing human resources, Prentice-Hall, Englewood Cliffs
Kichler E (Pub.) (2008) Arbeits- und Organisationspsychologie, 2. corrected edition, Facultas Verlags- und Buchhandels AG, Vienna
Lufthansa (1999) Cockpit Safety Survey, Department. FRA CF, a.m, Frankfurt
NTSB, National Transportation and Safety Board (1994): Safety Study NTSB/SS-94/01, Washington DC
Reddin WJ (1981) Das 3-D-Programm zur leistungssteigerung des managements, verlag moderne industrie, Landsberg am lech
Rosenstiel LV (2007) Grundlage der Organisationspsychologie, 6th edn. Schäfer-Poeschel, Stuttgart
Ströbe R (2006) Grundlagen der Führung: mit Führungsmodellen, 12th edn. Windmühle, Hamburg
Steininger K (2003) Führung und Zusammenarbeit im Flugbetrieb, Crew Resource Management für Berufs- und Verkehrsflugzeugführer nach JAR-OPS 1.934, Books on Demand, Hamburg
Watzlawick P (1983) The pursuit of unhappiness. Norton, New York
Weinert AB (2004) Organisations- und Personalpsychologie, 5. completely reworked edition, Beltz, Basel, Weinheim
Wottawa H, Gluminski I (1995) Psychologische Theorien für Unternehmen. für angewandte Psychologie, Göttingen
Wunderer R (2007) Führung und Zusammenarbeit: eine unternehmerische Führungslehre, 7. reworked edition, Luchterhand, Cologne
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Ebermann, HJ., Scheiderer, J. (2013). Leadership and Team Behaviour. In: Ebermann, HJ., Scheiderer, J. (eds) Human Factors on the Flight Deck. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-31733-0_7
Download citation
DOI: https://doi.org/10.1007/978-3-642-31733-0_7
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-31732-3
Online ISBN: 978-3-642-31733-0
eBook Packages: EngineeringEngineering (R0)