Abstract
This chapter presents a longitudinal study of an open, co-created, innovation—ICA Student. It illustrates some of the challenges inherent in the consideration, adaptation and adoption of user knowledge and competence throughout an open innovation process, demonstrating the involvement of users both during the phases of content generation and commercialisation. Findings from the study illustrate five important issues for managers and practitioners to address when co-creating an innovation with future users: (1) the framing of an open innovation; (2) the identification of suitable participants; (3) the absorption and use of diverse inputs; (4) innovation entails both content generation and commercialisation and (5) the realisation that consideration, adaptation and adoption of knowledge and competence will affect the solution space. We conclude the chapter with a discussion on the relative openness of open innovation.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Ballantyne, D., Frow, P., Varey, R. J., et al. (2011). Value propositions as communication practice: Taking a wider view. Industrial Marketing Management, 40(2), 202–210.
Bogers, M., Afuah, A., & Bastian, B. (2010a). Users as innovators: A review critique, and future research directions. Journal of Management, 36(4), 857–875.
Chesbrough, H. W. (2003). Open innovation: The new imperative for creating and profiting from technology. Boston, MA: Harvard Business School Press.
Dahlander, L., & Gann, D. M. (2010a). How open is innovation? Research Policy, 39(6), 699–709.
Franke, N., & Shah, S. (2003). How communities support innovative activities: an exploration of assistance and sharing among end-users. Research Policy, 32(1), 157–178.
Jeppesen, L. B., & Fredriksen, L. (2006). Why do users contribute to firm-hosted user communities? The case of computer-controlled music instruments. Organisation Science, 17(1), 45–63.
Jeppesen, L. B., & Molin, M. J. (2003). Consumers as co-developers: Learning and innovation outside the firm. Technology Analysis & Strategic Management, 15(3), 363–384.
Lerner, J., & Tirole, J. (2002). Some simple economics of open source. The Journal of Industrial Economics, 50(2), 197–234.
Prahalad, C. K., & Ramaswamy, V. (2004). Future of competition: Co-creating unique value with customers. Boston, MA: Harvard Business School Press Books.
Thomke, S., & von Hippel, E. (2002). Customers as innovators: A new way to create value. Harvard Business Review, 80(4), 74–81.
von Hippel, E. (1988). The sources of innovation. New York: Oxford University Press.
von Hippel, E. (1994). Sticky information and the locus of problem solving: Implications for innovation. Management Science, 40(4), 429–439.
von Hippel, E., & Katz, R. (2002). Shifting innovation to users via toolkits. Management Science, 48(7), 821–833.
Wasko, M., & Faraj, S. (2005). Why should i share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 29(1), 35–57.
Further Reading
For readers interested in the co-creation of innovation and value, we suggest the following work:
Bogers, M., Afuah, A., & Bastian, B. (2010b). Users-as-innovators: A review, critique, and future research directions. Journal of Management, 36, 857–875.
Dahlander, L., & Gann, D. M. (2010b). How open is innovation? Research Policy, 39, 699–709.
Gidhagen, M., Ridell-Persson, O., & Sörhammar, D. (2011). The orchestrating firm: Value creation in the video game industry. Managing Service Quality, 21, 392–409.
Normann, R., & Ramirez, R. (1993). Designing interactive strategy: From value chain to value constellations (pp. 65–77). Boston, MA: Harvard Business Review.
Vargo, S., & Lusch, R. (2008). “Service dominant logic: Continuing the evolution”. Journal of the Academy and Market Science, 36, 1–10.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Ridell, O.P., Röndell, J.G., Sörhammar, D. (2013). How Open Is Open Innovation? Considering, Adapting and Adopting User Knowledge and Competence in the Solution Space. In: Eriksson Lundström, J., Wiberg, M., Hrastinski, S., Edenius, M., Ågerfalk, P. (eds) Managing Open Innovation Technologies. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-31650-0_16
Download citation
DOI: https://doi.org/10.1007/978-3-642-31650-0_16
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-31649-4
Online ISBN: 978-3-642-31650-0
eBook Packages: Business and EconomicsBusiness and Management (R0)