Abstract
Literature reveals several characteristics that differentiate Industrial Product Service Systems (IPS²) from rather simple stand-alone products and (value added) services. Taking a closer look on these, the authors argue that the collaboration within provision and use phases of IPS² is the most significant characteristic to distinguish IPS² from other offerings. The empirical part of the paper supports this assumption. It is shown that the collaboration between supplier and customer during the later stages of the IPS² life cycle in terms of co-creation of value actually constitutes the real nature of IPS².
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Rese, M., Everhartz, J., Maiwald, K., Mende, G. (2013). The Real Nature of Industrial Product Service Systems. In: Meier, H. (eds) Product-Service Integration for Sustainable Solutions. Lecture Notes in Production Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30820-8_49
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DOI: https://doi.org/10.1007/978-3-642-30820-8_49
Publisher Name: Springer, Berlin, Heidelberg
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