Abstract
There is an on-going movement in manufacturing industry towards Product-Service Systems (PSS), which manifests the importance of making experience based knowledge organizationally available. In this paper a study of how white books is used and discussing any delimitations in transferring experiences is in focus. The paper builds on an empirical study in a manufacturing company, which has long ago implemented the white book approach and also has the vision of PSS development. It has been found that the format of a white book and the guidelines for authoring them could be a barrier for expressing individually gained experiences. Subsequently, does not support a knowledge transfer between projects having different aims, perspectives and knowledge domains.
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Holmqvist, J., Ericson, Å. (2013). Knowledge Sharing in Product Development – Delimitations of a White Paper Approach. In: Meier, H. (eds) Product-Service Integration for Sustainable Solutions. Lecture Notes in Production Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30820-8_38
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DOI: https://doi.org/10.1007/978-3-642-30820-8_38
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-30819-2
Online ISBN: 978-3-642-30820-8
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