Abstract
Design changes performance significantly, as has been proven in the case of physical products. Quantitative research on a real offering in a market consisting of physical products and services is rarely reported. This paper aims to illustrate and discuss how design changes on a physical product or a service can improve the environmental and economic performance of an offering. The series of offerings compared in this paper are provided by a manufacturing company and are currently found in the marketplace. The in-depth study of this case shows the substantial contribution of design changes on performance, and reveals the high relevance of the interrelation between product and service on performance.
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Lindahl, M., Sakao, T. (2013). Environmental and Economic Contribution of Design Changes in Integrated Product Service Offerings. In: Meier, H. (eds) Product-Service Integration for Sustainable Solutions. Lecture Notes in Production Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30820-8_37
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DOI: https://doi.org/10.1007/978-3-642-30820-8_37
Publisher Name: Springer, Berlin, Heidelberg
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