Abstract
Two cases are presented where the use of Process Assessment Models based on multiple Process Reference Models was found to be successful. It is suggested that this approach can be of particular help when the purpose of the assessment involves the determination of process-related risk – Process Capability Determination.
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References
ISO/IEC 15504-2: Information technology – Process assessment – Part 2: Performing an assessment (2003)
ISO/IEC 15504-4: Information technology – Process assessment – Part 4: Guidance on use for process improvement and process capability determination (2004)
ISO/IEC 15504-5: Information technology – Process assessment – Part 5: An exemplar Process Assessment Model (2008)
ISO/IEC 15504-6: Information technology – Process assessment – Part 6: An exemplar system life cycle process assessment model (2008)
ISO/IEC 15504-8: Information technology – Process assessment – Part 8: An exemplar process assessment model for IT service management (2008)
IT Governance Institute, Enterprise value: Governance of IT Investments – The Val IT Framework 2.0 (2008)
ISACA, COBIT Process Assessment Model (PAM), Using COBIT 4.1 (2011)
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© 2012 Springer-Verlag Berlin Heidelberg
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Rout, T. (2012). Using Process Assessment Models Based on Multiple Process Reference Models in a Capability Determination Context. In: Mas, A., Mesquida, A., Rout, T., O’Connor, R.V., Dorling, A. (eds) Software Process Improvement and Capability Determination. SPICE 2012. Communications in Computer and Information Science, vol 290. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30439-2_32
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DOI: https://doi.org/10.1007/978-3-642-30439-2_32
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-30438-5
Online ISBN: 978-3-642-30439-2
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