Abstract
The aim of the MDGS workshop is to bring together Grid experts from the (Grid) infra-structure community with experts in IT service management in order to present and discuss the state-of-the-art in managing the delivery of ICT services and how to apply these concepts and techniques to Grid envi-ronments. Up to now, work in this area has proceeded mostly on a best effort basis. Little effort has been put into the processes and approaches from the professional (often commercial) IT service management (ITSM).
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© 2012 Springer-Verlag Berlin Heidelberg
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Schaaf, T., Belloum, A.S.Z., Appleton, O., Serrat-Fernández, J., Szepieniec, T. (2012). Managing and Delivering Grid Services (MDGS). In: Alexander, M., et al. Euro-Par 2011: Parallel Processing Workshops. Euro-Par 2011. Lecture Notes in Computer Science, vol 7156. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29740-3_7
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DOI: https://doi.org/10.1007/978-3-642-29740-3_7
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