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An ISO-Based Quality Model for Evaluating Mobile Medical Speech Translators

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Wireless Mobile Communication and Healthcare (MobiHealth 2011)

Abstract

Medical translation systems present an intriguing research area as language barriers can become life-threatening when health issues come into place. There is however a lack of common evaluation techniques, making the fair comparison of such systems a difficult task. In this work we try to remedy this deficiency by proposing a quality model based on the ISO/IEC 9126 standard that could serve as a comparison basis among homologous systems. We focus on the mobile world believing that it suits patients’ needs better, as they experience diverse scenarios along the pathway to healthcare. Our work involves the definition of the quality characteristics of the model along with the quantification of their importance based on two target groups of users (12 doctors and 12 potential patients) that demonstrate different needs and goals towards the system.

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© 2012 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering

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Tsourakis, N., Estrella, P. (2012). An ISO-Based Quality Model for Evaluating Mobile Medical Speech Translators. In: Nikita, K.S., Lin, J.C., Fotiadis, D.I., Arredondo Waldmeyer, MT. (eds) Wireless Mobile Communication and Healthcare. MobiHealth 2011. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 83. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29734-2_38

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  • DOI: https://doi.org/10.1007/978-3-642-29734-2_38

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-29733-5

  • Online ISBN: 978-3-642-29734-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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