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Using Concurrent Task Trees for Stakeholder-centered Modeling and Visualization of Business Processes

  • Jens Kolb
  • Manfred Reichert
  • Barbara Weber
Part of the Communications in Computer and Information Science book series (CCIS, volume 284)

Abstract

The different stakeholders in Business Process Management have to deal with various process models in order to understand the business processes being relevant for them. Especially inexperienced stakeholders often have difficulties in comprehending large and complex process models. In this paper a stakeholder-centered approach for modeling, changing and visualizing business processes is introduced. It is based on the Concurrent Task Tree (CTT), which constitutes a task modeling language widely applied in the field of end-user development. In particular, CTT considers stakeholder needs in modeling the behaviour of user interfaces. In the context of our work we apply CTT for modeling, changing and visualizing business processes. To evaluate whether CTT is appropriate for stakeholder-centered process modeling we compare it with imperative process modeling, and introduce a mapping between CTT process models and imperative process models expressed in terms of the Business Process Modeling Notation (BPMN). Finally, we provide an advanced stakeholder-centered visualization concept based on CTT.

Keywords

stakeholder-centered process modeling process visualization concurrent task tree 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Jens Kolb
    • 1
  • Manfred Reichert
    • 1
  • Barbara Weber
    • 2
  1. 1.Institute of Databases and Information SystemsUlm UniversityGermany
  2. 2.Quality Engineering Research GroupUniversity of InnsbruckAustria

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