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International Conference on Subject-Oriented Business Process Management

S-BPM ONE 2012: S-BPM ONE - Education and Industrial Developments pp 237–251Cite as

Using Concurrent Task Trees for Stakeholder-centered Modeling and Visualization of Business Processes

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 284))

Abstract

The different stakeholders in Business Process Management have to deal with various process models in order to understand the business processes being relevant for them. Especially inexperienced stakeholders often have difficulties in comprehending large and complex process models. In this paper a stakeholder-centered approach for modeling, changing and visualizing business processes is introduced. It is based on the Concurrent Task Tree (CTT), which constitutes a task modeling language widely applied in the field of end-user development. In particular, CTT considers stakeholder needs in modeling the behaviour of user interfaces. In the context of our work we apply CTT for modeling, changing and visualizing business processes. To evaluate whether CTT is appropriate for stakeholder-centered process modeling we compare it with imperative process modeling, and introduce a mapping between CTT process models and imperative process models expressed in terms of the Business Process Modeling Notation (BPMN). Finally, we provide an advanced stakeholder-centered visualization concept based on CTT.

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Author information

Authors and Affiliations

  1. Institute of Databases and Information Systems, Ulm University, Germany

    Jens Kolb & Manfred Reichert

  2. Quality Engineering Research Group, University of Innsbruck, Austria

    Barbara Weber

Authors
  1. Jens Kolb
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  2. Manfred Reichert
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  3. Barbara Weber
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Editor information

Editors and Affiliations

  1. Department of Business Information Systems – Communications Engineering, Kepler University Linz, Freistaedterstrasse 315, A-4040, Linz, Austria

    Stefan Oppl

  2. Metasonic AG, Münchner Straße 29, Pfaffenhofen, 85276, Hettenshausen, Germany

    Albert Fleischmann

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© 2012 Springer-Verlag Berlin Heidelberg

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Kolb, J., Reichert, M., Weber, B. (2012). Using Concurrent Task Trees for Stakeholder-centered Modeling and Visualization of Business Processes. In: Oppl, S., Fleischmann, A. (eds) S-BPM ONE - Education and Industrial Developments. S-BPM ONE 2012. Communications in Computer and Information Science, vol 284. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29294-1_19

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  • DOI: https://doi.org/10.1007/978-3-642-29294-1_19

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-29293-4

  • Online ISBN: 978-3-642-29294-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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