Skip to main content

TAPIR: Wiki-Based Task and Personal Information Management Supporting Subjective Process Management

  • Conference paper
  • 650 Accesses

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 284))

Abstract

We introduce a subject-driven approach to integrated process, task, and information management for knowledge workers. This approach is realized in the Task and Personal Information Rendering (TAPIR) extension of the Semantic Mediawiki that we present in this paper. The focus is placed on eliciting subjective process information from daily task management. The approach starts from the insight that individuals’ motivation to provide relevant process information can be increased if they directly benefit from their contributions. TAPIR uses process relevant information to support users in their task management. Hereby it fosters S-BPM by gathering subjective process information that can be used for organizational purposes.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. van der Aalst, W.M.P., Weijters, A.J.M.M.: Process mining: A research agenda. Comput. Ind. 53(3), 231–244 (2004)

    Article  Google Scholar 

  2. Barrett, D.J.: Mediawiki. O’Reilly Media (2008)

    Google Scholar 

  3. Brown, J.S., Duguid, P.: Organizing Knowledge. California Management Review 40(3), 90–111 (1998)

    Google Scholar 

  4. Byström, K., Järvelin, K.: Task complexity affects information seeking and use. Information Processing and Management 31(2), 191–213 (1995)

    Google Scholar 

  5. Christidis, K., Papailiou, N., Apostolou, D., Mentzas, G.: Semantic Interfaces for Personal and Social Knowledge Work. Int. J. of Knowl.-Based Org. 1(1), 61–77 (2011)

    Article  Google Scholar 

  6. Cress, U., Barquero, B., Buder, J., Hesse, F.W.: Social dilemmas in knowledge communication via shared databases. In: Bromme, R., Hesse, F.W., Spada, H. (eds.) Barriers and Biases in Computer-Mediated Knowledge Communication - and How they may be Overcome, pp. 143–167. Springer, New York (2005)

    Chapter  Google Scholar 

  7. Czerwinski, M., Horvitz, E., Wilhite, S.: A diary study of task switching and interruptions. In: Proc. of the SIGCHI Conference on Human Factors in Computing Systems, CHI 2004, pp. 175–182. ACM, New York (2004)

    Google Scholar 

  8. Davenport, T.H.: Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers. Harvard Business Press (2005)

    Google Scholar 

  9. Decker, S., Frank, M.: The Social Semantic Desktop. Tech. rep., DERI Galway (2004)

    Google Scholar 

  10. Dengler, F., Vrandečić, D.: Wiki-Based Maturing of Process Descriptions. In: Rinderle-Ma, S., Toumani, F., Wolf, K. (eds.) BPM 2011. LNCS, vol. 6896, pp. 313–328. Springer, Heidelberg (2011)

    Chapter  Google Scholar 

  11. Drucker, P.F.: The new productivity challenge. Harv. Bus. Rev. 69(6), 69 (1991)

    Google Scholar 

  12. Fleischmann, A., Stary, C.: Key Features of Subject-Oriented Modeling and Organizational Deployment Tools. In: Stephanidis, C. (ed.) UAHCI Part IV, HCII 2011. LNCS, vol. 6768, pp. 205–214. Springer, Heidelberg (2011)

    Chapter  Google Scholar 

  13. Grebner, O.: Using Personal Information Management Infrastructures to Facilitate User-Generated Services for Personal Use. In: Dan, A., Gittler, F., Toumani, F. (eds.) ICSOC/ServiceWave 2009. LNCS, vol. 6275, pp. 560–569. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  14. Grebner, O., Ong, E., Riss, U.V.: KASIMIR – Work process embedded task management leveraging the Semantic Desktop. In: Multikonferenz Wirtschaftsinformatik (MKWI 2008), pp. 715–726. GITO-Verlag, Berlin (2008)

    Google Scholar 

  15. Grebner, O., Riss, U.V.: Implicit Metadata Generation on the Semantic Desktop Using Task Management as Example. In: Borgo, S., Lesmo, L. (eds.) Formal Ontologies Meet Industry. Frontiers in Artificial Intelligence and Applications, vol. 174, pp. 33–44. IOS Press, Amsterdam (2008)

    Google Scholar 

  16. Grimnes, G.A., Sauermann, L., Bernardi, A.: The Personal Knowledge Workbench of the NEPOMUK Semantic Desktop. In: Aroyo, L., Traverso, P., Ciravegna, F., Cimiano, P., Heath, T., Hyvönen, E., Mizoguchi, R., Oren, E., Sabou, M., Simperl, E. (eds.) ESWC 2009. LNCS, vol. 5554, pp. 836–840. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  17. Kemsley, S.: Enterprise 2.0 Meets Business Process Management Handbook on Business Process Management 1. In: vom Brocke, J., Rosemann, M. (eds.) Handbook on Business Process Management 1. International Handbooks on Information Systems, ch. 26, pp. 565–574. Springer (2010)

    Google Scholar 

  18. Kiesel, M., Sauermann, L.: Towards Semantic Desktop Wikis. Upgrade VI(6), 30–34 (2005)

    Google Scholar 

  19. Krötzsch, M., Vrandečić, D., Völkel, M.: Semantic MediaWiki. In: Cruz, I., Decker, S., Allemang, D., Preist, C., Schwabe, D., Mika, P., Uschold, M., Aroyo, L.M. (eds.) ISWC 2006. LNCS, vol. 4273, pp. 935–942. Springer, Heidelberg (2006)

    Chapter  Google Scholar 

  20. Lieberman, H., Paternò, F., Wulf, V.: End User Development. Human-Computer Interaction Series. Springer (2006)

    Google Scholar 

  21. Maier, R., Schmidt, A.: Characterizing Knowledge Maturing: A Conceptual Process Model for Integrating E-Learning and Knowledge Management. In: 4th Conference Professional Knowledge Management, pp. 325–334. GITO-Verlag (2007)

    Google Scholar 

  22. Ong, E., Riss, U.V., Grebner, O., Du, Y.: Semantic Task Management Framework: Bridging Information and Work. In: Pellegrini, T., Auer, S., Tochtermann, K., Schaffert, S. (eds.) Networked Knowledge - Networked Media. SCI, vol. 221, pp. 25–43. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  23. Oren, E.: SemperWiki: a semantic personal Wiki. In: Semantic Desktop Workshop, ISWC (2005)

    Google Scholar 

  24. Oren, E., Völkel, M., Breslin, J.G., Decker, S.: Semantic Wikis for Personal Knowledge Management. In: Bressan, S., Küng, J., Wagner, R. (eds.) DEXA 2006. LNCS, vol. 4080, pp. 509–518. Springer, Heidelberg (2006)

    Chapter  Google Scholar 

  25. Pyöriä, P.: The concept of knowledge work revisited. Journal of Knowledge Management 9(3), 116–127 (2005)

    Article  Google Scholar 

  26. Riss, U.V.: Pattern-Based Task Management as Means of Organizational Knowledge Maturing. Int. J. of Knowl.-Based Org. 1(1), 20–41 (2011)

    Article  Google Scholar 

  27. Riss, U.V., Cress, U., Kimmerle, J., Martin, S.: Knowledge transfer by sharing task templates: two approaches and their psychological requirements. Knowledge Management Research & Practice 5(4), 287–296 (2007)

    Article  Google Scholar 

  28. Riss, U.V., Rickayzen, A., Maus, H., van der Aalst, W.M.P.: Challenges for Business Process and Task Management. JUKM (2), 77–100 (2005)

    Google Scholar 

  29. Sauermann, L., van Elst, L., Dengel, A.: Pimo - a framework for representing personal information models. In: Proc. of I-MEDIA 2007 and I-SEMANTICS 2007, Graz, Austria, pp. 270–277 (2007)

    Google Scholar 

  30. Sauermann, L., Kiesel, M., Schumacher, K., Bernardi, A.: Semantic Desktop. In: Blumauer, A., Pellegrini, T. (eds.) Social Semantic Web, ch. 17, pp. 337–362. X.media.press, Springer, Berlin, Heidelberg (2009)

    Chapter  Google Scholar 

  31. Schmidt, A.: Knowledge Maturing and the Continuity of Context as a Unifying Concept for Knowledge Management and E-Learning. In: Proc. of I-KNOW 2005, Graz, Austria (2005)

    Google Scholar 

  32. Schmidt, B., Riss, U.V.: Task Patterns as Means to Experience Sharing. In: Spaniol, M., Li, Q., Klamma, R., Lau, R.W.H. (eds.) ICWL 2009. LNCS, vol. 5686, pp. 353–362. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  33. Stoitsev, T., Scheidl, S., Flentge, F., Muhlhauser, M.: Enabling end-user driven business process composition through programming by example in a Collaborative Task management system. IEEE Computer Society, Los Alamitos (2008)

    Google Scholar 

  34. Teevan, J., Jones, W. (eds.): Personal Information Management. University of Washington Press (2007)

    Google Scholar 

  35. Völkel, M., Schaffert, S., Oren, E.: Personal Knowledge Management with Semantic Technologies. In: Rech, J., Decker, B., Ras, E. (eds.) Emerging Technologies for Semantic Work Environments, ch. 9, pp. 138–153. IGI Global (2008)

    Google Scholar 

  36. Whittaker, S., Bellotti, V., Gwizdka, J.: Everything through Email. In: Teevan, J., Jones, W. (eds.) Personal Information Management, pp. 167–189. University of Washington Press (2007)

    Google Scholar 

  37. Whittaker, S., Sidner, C.: Email overload: exploring personal information management of email. In: Proc. of the SIGCHI Conference on Human Factors in Computing Systems: Common Ground, CHI 1996, pp. 276–283. ACM, New York (1996)

    Chapter  Google Scholar 

  38. Witschel, H.F., Hu, B., Riss, U.V., Thönssen, B., Brun, R., Martin, A., Hinkelmann, K.: A Collaborative Approach to Maturing Process-Related Knowledge. In: Hull, R., Mendling, J., Tai, S. (eds.) BPM 2010. LNCS, vol. 6336, pp. 343–358. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2012 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Riss, U.V. (2012). TAPIR: Wiki-Based Task and Personal Information Management Supporting Subjective Process Management. In: Oppl, S., Fleischmann, A. (eds) S-BPM ONE - Education and Industrial Developments. S-BPM ONE 2012. Communications in Computer and Information Science, vol 284. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29294-1_17

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-29294-1_17

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-29293-4

  • Online ISBN: 978-3-642-29294-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics