Abstract
Cloud computing allows enterprises to consume computational power and IT services as if they were commodities. This enables businesses to respond to new market demands faster and more cost-efficiently. However, integrating new IT services in the existing service portfolio is not simply a matter of technically integrating these services. Instead, the business users have to be enabled to control how cloud services are used in their day-to-day work. Based on real-world projects of a leading global IT service provider, this contribution suggests a process-oriented architecture that enables business users to directly participate in the integration of cloud services.
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Kurz, M., Billing, G., Hettling, K., von Jouanne-Diedrich, H. (2012). PCA-C: A Process-Centric Approach for Integrating and Managing Cloud Services. In: Stary, C. (eds) S-BPM ONE – Scientific Research. S-BPM ONE 2012. Lecture Notes in Business Information Processing, vol 104. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29133-3_9
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DOI: https://doi.org/10.1007/978-3-642-29133-3_9
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