Abstract
Over the last three decades, participatory design research has reached maturity with a number of studies reported and a variety of methods developed and tested. This chapter has two goals. First, it is aimed at showing that there is more to be done in participatory design research. Stakeholders not only participate in design but also transform themselves through design. They start to see the world differently and design a technology in new ways. This complex participation process has been glossed over. Despite the plethora of research that has been done, we have yet to comprehend stakeholder participation fully. Second, it seeks to point out that participatory design is needed for a broader range of technology development, particularly upstream research. Whereas participatory design has been discussed in the context of downstream development of information systems and consumer products, it has become important for upstream research, which tends to be removed from the field in which the technologies will be used. Through these arguments, more research is called for in participatory design.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bechky, B.A. Sharing Meaning Across Occupational Communities: The Transformation of Understanding on a Production Floor. Organization Science 14(3) 312–330, 2003
Berger, P.L., Luckmann, T. The Social Construction of Reality. Doubleday, Garden City, New York, 1966
Bodker, K., Kensing, F., Simonsen, J. Participatory IT design: Designing for Business and Workplace Realities. MIT Press, Cambridge, Massachusetts, 2004
Carlile, P.R. A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development. Organization Science 13(4) 442–455, 2002
Carlile, P.R. Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries. Organization Science 15(5) 555–568, 2004
Ehn, P., Kyng, M. Cardboard Computers: Mocking-it-up or Hands-on the Future. In J.M. Greenbaum and M. Kyng (eds.), Design at Work: Cooperative Design of Computer Systems. L. Erlbaum Associates, Hillsdale, New Jersey, pp. 167–195, 1991
Franz, C.R., Robey, D. An Investigation of User-Led System Design: Rational and Political Perspectives. Communications of the ACM 27(12) 1202–1209, 1984
Giddens, A. The Constitution of Society: Outline of the Theory of Structuration. University of California Press, Berkeley, California, 1984
Greenbaum, J.M., Kyng, M. Design at Work: Cooperative Design of Computer Systems. L. Erlbaum Associates, Hillsdale, New Jersey, 1991
Griliches, Z. Hybrid Corn: An Exploration in the Economics of Technological Change. Econometrica 25(4) 501–522, 1957
Kuhn, T.S. The Structure of Scientific Revolutions. University of Chicago Press, Chicago, 1962
Langdon, W. Do Artifacts Have Politics? Daedalus, 109(1) 121–136, 1980
Lave, J., Wenger, E. Situated Learning: Legitimate Peripheral Participation. Cambridge University Press, Cambridge, 1991
Markus, M.L. Power, Politics, and MIS Implementation. Communications of the ACM 26(6) 430–444, 1983
Muller, M.J. PICTIVE — An Exploration in Participatory Design. CHI 1991, Proc. SIGCHI Conference on Human Factors in Computing Systems: Reaching Through Technology, 1991
Nelson, R.R., Winter, S.G. An Evolutionary Theory of Economic Change. Belknap Press of Harvard University Press, Cambridge, Massachusetts, 1982
Robey, D., Farrow, D.L., Franz, C.R. Group Process and Conflict in System Development. Management Science 35(10) 1172–1191, 1989
Schmookler, J. Invention and Economic Growth. Harvard University Press, Cambridge, Massachusetts, 1966
Schön, D.A. The Reflective Practitioner: How Professionals Think in Action. Basic Books, New York, 1983
Schuler, D., Namioka, A. Participatory Design: Principles and Practices. L. Erlbaum Associates, Hillsdale, New Jersey, 1993
Simon, H.A. The Sciences of the Artificial. MIT Press, Cambridge, Massachusetts, 1968
Trist, E.L., Bamforth, K.W. Some social and psychological consequences of the longwall method of coal-getting: An examination of the psychological situation and defences of a work group in relation to the social structure and technological content of the work system. Human Relations 4(1) 3–38, 1951
Yamauchi, Y. Transforming Information System Design: Enabling Users to Design. In M.H. Szymanski and J. Whalen (eds.), Making Work Visible: Ethnographically Grounded Case Studies of Work Practice, Cambridge University Press, New York, 2011
Yamauchi, Y., Swanson, E.B. Local assimilation of an enterprise system: Situated learning by means of familiarity pockets. Information and Organization 20(3–4) 187–206, 2010
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Yamauchi, Y. (2012). Participatory Design. In: Ishida, T. (eds) Field Informatics. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29006-0_8
Download citation
DOI: https://doi.org/10.1007/978-3-642-29006-0_8
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-29005-3
Online ISBN: 978-3-642-29006-0
eBook Packages: Computer ScienceComputer Science (R0)