Abstract
This chapter examines whether implementation of Business Process Reengineering (BPR) projects improve firm performance by analyzing a comprehensive data set on large firms in the United States. The performance measures utilized in the chapter are labor productivity, return on assets, and return on equity. We show that firm performance increases after the BPR projects are finalized, while it remains unaffected during execution. We also find that functionally focused BPR projects on average contribute more to performance than those with a broader cross-functional scope. This may be an indication that potential failure risk of BPR projects may increase beyond a certain level of scope.
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Ozcelik, Y. (2013). Effects of Business Process Reengineering on Firm Performance: An Econometric Analysis. In: Glykas, M. (eds) Business Process Management. Studies in Computational Intelligence, vol 444. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-28409-0_4
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DOI: https://doi.org/10.1007/978-3-642-28409-0_4
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