Abstract
Current logistics methods are more focused on strategic goals and do not deal with short term objectives, such as, reactivity and real-time constraints. Automated logistics management systems tend to facilitate information sharing between companies, in order to support cooperative strategies, improve productivity, control service quality and reduce administrative costs. In this paper, we discuss the application of Inter-Organizational Workflows (IOW) for automating logistic procedures in a collaborative context. A case study of healthcare process is presented, and focuses on the negotiations aspects of temporal constraints in critical situations. We show how our proposed temporal extension of the CoopFlow approach, brings advantages to automating logistics operational procedures, by providing real-time data knowledge and decision routing for the case of emergency healthcare.
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Makni, M., Hadj-Alouane, N.B., Tata, S., Yeddes, M. (2012). Negotiating Deadline Constraints in Inter-organizational Logistic Systems: A Healthcare Case Study. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds) Business Process Management Workshops. BPM 2011. Lecture Notes in Business Information Processing, vol 100. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-28115-0_11
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DOI: https://doi.org/10.1007/978-3-642-28115-0_11
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