Abstract
Process mining is an emerging topic in the BPM marketplace. Recently, several (commercial) software solutions have become available. Due to the lack of an evaluation framework, it is very difficult for potential users to assess the strengths and weaknesses of these process mining tools. As the first step towards such an evaluation framework, we developed a set of process mining use cases and validated these use cases by means of expert interviews and a survey. We present the list of use cases and discuss the insights from our empirical validation. These use cases will then form the basis for a detailed evaluation of current process mining tools on the market.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Process Mining, http://www.processmining.org/
van der Aalst, W.M.P., ter Hofstede, A.H.M., Kiepuszewski, B., Barros, A.P.: Workflow Patterns. Distributed and Parallel Databases 14(1), 5–51 (2003)
Ailenei, I., Rozinat, A., Eckert, A., van der Aalst, W.M.P.: Towards an evaluation framework for process mining systems. Technical Report BPM Center Report BPM-11-13, BPMcenter.org (2011)
Alves de Medeiros, A.K., Günther, C.W.: Process mining: Using CPN tools to create test logs for mining algorithms. In: Proceedings of the Sixth Workshop and Tutorial on Practical Use of Coloured Petri Nets and the CPN Tools (2005)
Goedertier, S., Martens, D., Vanthienen, J., Baesens, B.: Robust Process Discovery with Artificial Negative Events. Journal of Machine Learning Research 10, 1305–1340 (2009)
Muñoz-Gama, J., Carmona, J.: A Fresh Look at Precision in Process Conformance. In: Hull, R., Mendling, J., Tai, S. (eds.) BPM 2010. LNCS, vol. 6336, pp. 211–226. Springer, Heidelberg (2010)
Rozinat, A., van der Aalst, W.M.P.: Conformance Checking of Processes Based on Monitoring Real Behavior. Information Systems 33(1), 64–95 (2008)
Rozinat, A., Alves de Medeiros, A.K., Günther, C.W., Weijters, A.J.M.M., van der Aalst, W.M.P.: The Need for a Process Mining Evaluation Framework in Research and Practice. In: Castellanos, M., Mendling, J., Weber, B. (eds.) Informal Proceedings of the International Workshop on Business Process Intelligence (BPI 2007), pp. 73–78. QUT, Brisbane (2007)
Smirnov, S., Reijers, H.A., Nugteren, T., Weske, M.: Business Process Model Abstraction: Theory and Practice. Technical report, Hasso Plattner Institute Postdam (2010)
van der Aalst, W.M.P.: Process Mining - Discovery, Conformance and Enhancement of Business Processes. Springer, Heidelberg (2011)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Ailenei, I., Rozinat, A., Eckert, A., van der Aalst, W.M.P. (2012). Definition and Validation of Process Mining Use Cases. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds) Business Process Management Workshops. BPM 2011. Lecture Notes in Business Information Processing, vol 99. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-28108-2_7
Download citation
DOI: https://doi.org/10.1007/978-3-642-28108-2_7
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-28107-5
Online ISBN: 978-3-642-28108-2
eBook Packages: Computer ScienceComputer Science (R0)