Abstract
This talk discusses the challenges of enabling and supporting cross enterprise collaboration (CEC) from a technology perspective. We use the collaboration requirements of multiple service providers in the context of multi-sourcing service engagements as an exemplary scenario to study this problem. We provide a conceptual model for examining CEC from various stakeholders’ perspectives, collaboration at the business process level and technology enablement requirements at different level of the stack. Finally, we present a vision and technical architecture for offering the technology support to facilitate cross enterprise collaboration, offered as a service (called CEC as a Service).
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© 2012 Springer-Verlag Berlin Heidelberg
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Motahari-Nezhad, H.R. (2012). Cross Enterprise Collaboration in Multi-Sourcing Service Engagements. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds) Business Process Management Workshops. BPM 2011. Lecture Notes in Business Information Processing, vol 99. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-28108-2_26
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DOI: https://doi.org/10.1007/978-3-642-28108-2_26
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-28107-5
Online ISBN: 978-3-642-28108-2
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