Abstract
Social embodied agents may mitigate moments of apathy and confusion that older adults can experience at home. Based on a literature study, use cases, requirements and claims were specified. In an experiment with 29 older adults (aged 70+), it was studied to what extent a virtual agent and three robots (i.e., the Nao, iCat and Nabaztag) provide a platform to support these use cases, requirements and claims. Participants seemed to evaluate the agents mainly in terms of three generic components: the perceived level of realism, intellectuality and friendliness. A more serious and agreeable appearance improved the appreciation of the agent’s actions. Especially facial realism appeared to be important for trust, social presence, perceived sociability and perceived enjoyment.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
United Nations: World Population Ageing. Summary. United Nations Publications, New York (2007)
Pollack, M.A.: Intelligent technology for an aging population: the use of AI to assist elders with cognitive impairment. AI Magazine 26, 9–24 (2005)
Heerink, M.: Assessing acceptance of assistive social robots by aging adults. PhD thesis, University of Amsterdam (2010)
Nauts, P., van Doesburg, W., Krahmer, E., Cremers, A.: Taking turns in flying with a virtual wingman. In: Proc. of HCI International 2011, Hilton Orlando Bonnet Creek, Orlando, Florida, USA, July 9-14 (accepted, 2011)
Looije, R., Neerincx, M.A., Cnossen, F.: Persuasive robotic assistant for health self-management of older adults: Design and evaluation of social behaviors. International Journal of Human-Computer Studies 68, 386–397 (2010)
KSERA, EU project website, http://ksera.ieis.tue.nl/
Klamer, T., Allouch, S.B.: Zoomorphic robots used by elderly people at home. In: Proc. of the 27th Int. Conf. on Human Factors in Computing Systems. ACM International Conference on Human Factors in Computing Systems. ACM Press, Atlanta (2010)
Lauriks, S., Reinersmann, A., van der Roest, H.G., Meiland, F., Davies, R., Moelaert, F., Mulvenna, M.D., Nugent, C.D., Dröes, R.-M.: Review of ICT-based services for identified unmet needs in people with dementia. Ageing Research Reviews 6, 223–246 (2007)
van der Roest, H.G., Meiland, F.J.M., Comijs, H.C., Derksen, E., Jansen, A.P.D., van Hout, H.P.J., et al.: What do community-dwelling people with dementia need? A survey of those who are known to care and welfare services. International Psychiatrics 21, 949–965 (2009)
Mulvenna, M.D., Nugent, C.D. (eds.): Supporting people with dementia using pervasive health technologies. Springer, London (2010)
eHome, http://deutsch.ceit.at/ceit-raltec/projekte/aal---ehome
Fong, T., Nourbakhah, I., Dautenhahn, K.: A survey of socially interactive robots. Robotics and Autonomous Systems 42, 143–166 (2003)
Neerincx, M.A., Lindenberg, J.: Situated cognitive engineering for complex task environments. In: Schraagen, J.M.C., Militello, L., Ormerod, T., Lipshitz, R. (eds.) Naturalistic Decision Making and Macrocognition, pp. 373–390. Ashgate Publishing Limited, Aldershot (2008)
Westera, M., Boschloo, J., van Diggelen, J., Koelewijn, L.S., Neerincx, M.A., Smets, N.J.J.M.: Employing use-cases for piecewise evaluation of requirements and claims. In: Proc. of ECCE, pp. 279–286. Delft University of Technology, Netherlands (2010)
Alzheimer Nederland: http://www.alzheimer-nederland.nl
Cramer, H.S.M.: People’s responses to autonomous and adaptive systems. PhD thesis, University of Amsterdam (2010)
Bickmore, T., Schulman, D., Yin, L.: Maintaining engagement in long-term interventions with relational agents. Applied Artificial Intelligence 24, 648–666 (2010)
Goetz, J., Kiesler, S., Powers, A.: Matching robot appearance and behaviour to tasks to improve human-robot cooperation. In: Proc. of the 12th IEEE Int. Workshop on Robot and Human Interactive Communication, Lisbon, Portugal. Roman, Millbrae, CA (2003)
Bateson, M., Nettle, D., Roberts, G.: Cues of being watched enhance cooperation in a real-world setting. Biology Letters 2, 412–414 (2006)
Broadbent, E., Stafford, R., MacDonald, B.: Acceptance of healthcare robots for the older population: Review and future directions. International Journal of Social Robotics 1, 319–330 (2009)
Kiesler, S., Goetz, J.: Mental models and cooperation with robotic assistants. In: Proceedings of Conference on Human Factors in Computing Systems. ACM, New York (2002)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Spiekman, M.E., Haazebroek, P., Neerincx, M.A. (2011). Requirements and Platforms for Social Agents That Alarm and Support Elderly Living Alone. In: Mutlu, B., Bartneck, C., Ham, J., Evers, V., Kanda, T. (eds) Social Robotics. ICSR 2011. Lecture Notes in Computer Science(), vol 7072. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-25504-5_23
Download citation
DOI: https://doi.org/10.1007/978-3-642-25504-5_23
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-25503-8
Online ISBN: 978-3-642-25504-5
eBook Packages: Computer ScienceComputer Science (R0)