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International Conference on Informatics Engineering and Information Science

ICIEIS 2011: Informatics Engineering and Information Science pp 65–76Cite as

Order Processing in Supply Chain Management with Developing an Information System Model: An Automotive Manufacturing Case Study

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 254))

Abstract

Nowadays, high competitive market needs fast, effective, high responsiveness, online interactive, 24 hours 7 days availability and easy to follow up order processing. Consequently, there is a need for a model in which interdisciplinary approaches for understanding the range of Supply Chain Management (SCM) Information System (IS) capabilities are provided. In this study, an integrated model of SCM IS was developed that is supported by empirical evidence specific to SCM IS implementations. The developed model integrates and enriches theories of competitive strategy, supply chain management and inter-organizational information systems. Then, a case study of an automotive manufacturing industry was conducted to demonstrate the proficiency of the proposed model. As a result, better understanding of capabilities of implemented supply chain management information systems and expected future capabilities could be identified by practitioners and decision makers. Finally, findings of this study are listed together with some future works.

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Author information

Authors and Affiliations

  1. Department of Manufacturing and Industrial Engineering, Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310, Skudai, Johor, Malaysia

    Mohammad Reza Khoei, Misam Kashefi, Pezhman Ghadimi, Amir Hossein Azadnia, Mat Rebi Abdul Rani & Morteza Lalmazloumian

Authors
  1. Mohammad Reza Khoei
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  2. Misam Kashefi
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  3. Pezhman Ghadimi
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  4. Amir Hossein Azadnia
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  5. Mat Rebi Abdul Rani
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  6. Morteza Lalmazloumian
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Editor information

Editors and Affiliations

  1. Advanced Informatics School (UTM AIS), UTM International Campus, 54100, Kuala Lumpur, Malaysia

    Azizah Abd Manaf , Shamsul Sahibuddin , Rabiah Ahmad  & Salwani Mohd Daud , ,  & 

  2. Information Systems Department, King Saud University, Riyadh, Saudi Arabia

    Eyas El-Qawasmeh

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© 2011 Springer-Verlag Berlin Heidelberg

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Reza Khoei, M., Kashefi, M., Ghadimi, P., Azadnia, A.H., Abdul Rani, M.R., Lalmazloumian, M. (2011). Order Processing in Supply Chain Management with Developing an Information System Model: An Automotive Manufacturing Case Study. In: Abd Manaf, A., Sahibuddin, S., Ahmad, R., Mohd Daud, S., El-Qawasmeh, E. (eds) Informatics Engineering and Information Science. ICIEIS 2011. Communications in Computer and Information Science, vol 254. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-25483-3_6

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  • DOI: https://doi.org/10.1007/978-3-642-25483-3_6

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-25482-6

  • Online ISBN: 978-3-642-25483-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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