Skip to main content

Weighting to Adjust for Non-observation Errors in Telephone Surveys

  • Chapter
  • First Online:
Telephone Surveys in Europe

Introduction

For its social and demographic surveys, Statistics Netherlands favours CAPI over cheaper modes that employ web or telephone. Due to the persuasive power and assistance of interviewers visiting selected persons or households, nonresponse in CAPI surveys is relatively low and data quality is high. However, the costs of this mode of interviewing are relatively high. A large group of trained interviewers is required. Although the Netherlands is a small country, travel costs make up a considerable proportion of the total costs.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Callegaro, M., Poggio, T.: Where can i call you? the ‘mobile’ revolution and its impact on survey research and coverage error: Discussing the italian case. In: RC 33 Sixth International Conference on Social Science Methodology (2004)

    Google Scholar 

  2. Cobben, F.: Nonresponse in sample surveys. methods for analysis and adjustment, Ph.D. thesis (2009)

    Google Scholar 

  3. Cobben, F., Bethlehem, J.G.: Adjusting undercoverage and nonresponse bias in telephone surveys. Discussion paper 05006, Statistics Netherlands (2005), http://www.cbs.nl

  4. Cochran, W.: The effectiveness of adjustment by subclassification in removing bias in observational studies. Biometrics 24, 205–213 (1968)

    Article  Google Scholar 

  5. De Leeuw, E.D.: Data quality in mail, telephone, and face to face surveys, Ph.D. thesis (1992)

    Google Scholar 

  6. Dehija, R., Wahba, S.: Causal effects in non-experimental studies: Re-evaluating the evaluation of training programs. Journal of the American Statistical Association 94(448), 1053–1062 (1999)

    Google Scholar 

  7. Ellis, C.H., Krosnick, J.A.: Comparing telephone and face-to-face surveys in terms of sample representativeness: A meta-analysis of demographic characteristics, Technical Report Series nes010871, NES (1999)

    Google Scholar 

  8. van Goor, H., Rispens, S.: A middle class image of society. Quality and Quantity 38(1), 35–49 (2004)

    Article  Google Scholar 

  9. Greene, W.H.: Econometric analysis, 5th edn. Prentice-Hall (2003)

    Google Scholar 

  10. Groves, R.M.: Survey errors and survey costs. Wiley, New York (1989)

    Book  Google Scholar 

  11. Johnston, J., Dinardo, J.: Econometric methods. McGraw-Hill (1997)

    Google Scholar 

  12. Kalton, G., Flores-Cervantes, I.: Weighting methods. Journal of Official Statistics 19(2), 81–97 (2003)

    Google Scholar 

  13. Kuusela, V.: A survey on telephone coverage in finland. Zuma Nachrichten Special, 113–119 (August 1998)

    Google Scholar 

  14. Laaksonen, S.: Does the choice of link function matter in response propensity modelling? Model Assisted Statistics and Applications I, 95–100 (2006)

    Google Scholar 

  15. Little, R.J.A.: Survey nonresponse adjustments for estimates of means. International Statistical Review 54, 139–157 (1986)

    Article  Google Scholar 

  16. Luiten, A.: Methodenreeks; thema veldwerkorganisatie; deelthema responsberekening sociale statistieken, Methodenreeks, Statistics Netherlands (2011) (in Dutch)

    Google Scholar 

  17. Pickery, J., Carton, A.: Hoe representatief zijn telefonische surveys in vlaanderen?, Nota 4, Administratie Planning en Statistiek, Ministerie van de Vlaamse Gemeenschap (2005) (in Dutch)

    Google Scholar 

  18. Särndal, C.E.: Frameworks for inference in survey sampling with application to small area estimation and adjustment for non-response. Bulletin of the International Statistical Institute 49, 494–513 (1981)

    Google Scholar 

  19. Vehovar, V., Belak, E., Batagelj, Z., Cikic, S.: Mobile phone surveys: The slovenian case study. Methodološki sveski. Advances in Methodology and Statistics 1(1), 1–19 (2004)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer-Verlag GmbH Berlin Heidelberg

About this chapter

Cite this chapter

Cobben, F., Schouten, B., Bethlehem, J. (2011). Weighting to Adjust for Non-observation Errors in Telephone Surveys. In: Häder, S., Häder, M., Kühne, M. (eds) Telephone Surveys in Europe. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-25411-6_12

Download citation

Publish with us

Policies and ethics