Towards Value-Driven Alignment of KMS for SME

  • Ulrike Borchardt
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 97)


To be successful in business small and medium enterprises have to focus on the optimal utilization of their spare resources. IT - System are supposed to support this process, yet as shown by a survey and systematic literature analysis presented in this paper, by now the concept of KM is not widely established in SME nor are KMS fully integrated or aligned to business strategies. Within the limited resources of SME, the question of how the business value of a well integrated application suiting a SME’s objectives can be shown, has to be discussed. In this paper we present our suggestion on how this problem could be approached by using a framework based on the business values and KM dimensions to be able to determine the most effective KMS for a SME.


Business Process Knowledge Management Systematic Literature Review Business Strategy Medium Enterprise 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Ulrike Borchardt
    • 1
  1. 1.Chair of Business Information SystemsUniversity of RostockRostockGermany

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