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International Conference on Social Informatics

SocInfo 2011: Social Informatics pp 51–58Cite as

Government 2.0 Collects the Wisdom of Crowds

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6984))

Abstract

An emerging trend is noteworthy that government agencies tap on citizens’ innovative ideas. Government 2.0—governmental adoption of Web 2.0 technologies—enables and empowers citizens to participate in various functions and processes of government such as service provision, information production, and policy making. Government 2.0 is a tool for government to collect the wisdom of crowds, which helps improve service, information, and policy. Crowdsourcing is not only for businesses but is now being implemented in the public sector. Currently government agencies chiefly use four strategies for crowdsourcing: contest, wiki, social networking, and social voting. This paper takes a close look at how government agencies utilize those strategies.

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Author information

Authors and Affiliations

  1. Center for Technology in Government, University at Albany, State University of New York, 187 Wolf Road, Suite 301, Albany, NY 12205, U.S.A.

    Taewoo Nam & Djoko Sigit Sayogo

Authors
  1. Taewoo Nam
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  2. Djoko Sigit Sayogo
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Editor information

Editors and Affiliations

  1. School of Computer Engineering, Nanyang Technological University (NTU), Block N4, Nanyang Avenue, 639798, Singapore

    Anwitaman Datta

  2. University of Massachusetts Amherst, Thompson Hall, 200 Hicks Way, 01003, Amherst, MA, USA

    Stuart Shulman

  3. Singapore Management University, Singapore

    Baihua Zheng

  4. Graduate Institute of Networking and Multimedia, Department of Computer Science and Information Engineering, National Taiwan University,, Roosevelt Rd., 10617, Taipei, Taiwan

    Shou-De Lin

  5. School of Computer Engineering, Nanyang Technological University, Block N4, Nanyang Avenue, 639798, Singapore

    Aixin Sun

  6. School of Information Systems, Singapore Management University, 80 Stamford Rd, 178902, Singapore

    Ee-Peng Lim

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© 2011 Springer-Verlag Berlin Heidelberg

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Nam, T., Sayogo, D.S. (2011). Government 2.0 Collects the Wisdom of Crowds. In: Datta, A., Shulman, S., Zheng, B., Lin, SD., Sun, A., Lim, EP. (eds) Social Informatics. SocInfo 2011. Lecture Notes in Computer Science, vol 6984. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-24704-0_10

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  • DOI: https://doi.org/10.1007/978-3-642-24704-0_10

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-24703-3

  • Online ISBN: 978-3-642-24704-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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