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Introducing Innovative Business Processes in Enterprise Functioning: Case of Telemedicine Processes

  • Sonia Ayachi-Ghannouchi
  • Maha Chebil
Part of the Communications in Computer and Information Science book series (CCIS, volume 221)

Abstract

Introducing innovative Business Processes in Enterprise functioning is dealt with according to a specific approach; different from that generally adopted in Business Process Reengineering projects. This is the case of introducing telemedicine processes in hospitals/clinics functioning. The main characteristic of the proposed approach is the fact that it doesn’t take into consideration existing processes but directly examines objectives and vision of to-be processes. This work is based on two case studies, both related to telemedicine. They respectively concerned tele-radiology process and tele-consultation process. These case studies allowed us to validate the proposed approach which was well adapted in both cases.

Keywords

Innovative business process Business process reengineering Case study research Telemedicine Tele-consultation Tele-radiology 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Sonia Ayachi-Ghannouchi
    • 1
    • 2
  • Maha Chebil
    • 2
  1. 1.RIADI Laboratory, ENSIUniversity of ManoubaTunisia
  2. 2.ISG SousseUniversity of SousseTunisia

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