A Patient Referral and Counter-Referral Management System for Hospitals

  • Javier Diaz
  • Laura Fava
  • Pablo Iuliano
  • Diego Vilches
  • Maria Alicia Terzaghi
  • Jorge Rosso
Part of the Communications in Computer and Information Science book series (CCIS, volume 221)


The increasing demand for superior medical attention, in addition to the low amount of resources in many of our country’s health care institutions, has made patient referral and counter-referral an important administrative process that begins with a referral from a lower capacity institution to one with more complex assistance and diagnoses, and ends with a counter-referral to the original institution, with a specific diagnosis, information on the services administered and indications for further assistance. Poor communication among hospital professionals can sometimes result in unnecessary costly referrals and late transfers that can prove deadly. This article presents an informatic system developed with Free Open Source Software technology that encourages an efficient usage of Dr. Noel H. Sbarra Specialized Hospital services, to improve the interaction among professionals of the health care network, in order to increase the capacity of the primary health care center and, thus, avoid the unnecessary transfer of younger patients.


Free Open Source Software (FOSS) J2EE referral and counter-referral medical records 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Stategic Health Plan, Conceptual and Tactical-Operational Guidelines,
  2. 2.
    Interview with the Director of Hospital Sbarra, El Día, local newspaper,
  3. 3.
    Noel, H.: Sbarra Specialized Hospital, Argentina,
  4. 4.
    Workshop on Software Production Technologies, a 3rd year subject of the University Programming Analyst program, Computer Science School, La Plata National University,
  5. 5.
    Bringing Evidence to the Point of Care,
  6. 6.
    Mobile Technologies in Libraries, How the Academic Library is Using PDAs, Handhelds and Other Mobile Technologies,
  7. 7.
    Java EE at a Glance,
  8. 8.
    Basham, B., Sierra, K., Bates, B.: Head First Servlets & JSP. O’Reilly, SebastopolGoogle Scholar
  9. 9.
  10. 10.
    Bauer, C., King, G.: Hibernate in Action, ISBN: 193239415XGoogle Scholar
  11. 11.
    Apache, HTTP Server Project,
  12. 12.
    The Apache Software Foundation, Tomcat,
  13. 13.
    Eclipse Open Source Software,
  14. 14.
  15. 15.
    Mantis Bug Tracker,
  16. 16.
    MySQL The world’s most popular open source database,
  17. 17.
  18. 18.
    Brown, D., Davis, C.M., Stanlick, S.: Struts 2 in Action, ISBN: 193398807XGoogle Scholar
  19. 19.
    Patient’s rights, Medical Record and Informed Consent Act,
  20. 20.

Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Javier Diaz
    • 1
  • Laura Fava
    • 1
  • Pablo Iuliano
    • 1
  • Diego Vilches
    • 1
  • Maria Alicia Terzaghi
    • 2
  • Jorge Rosso
    • 1
  1. 1.Computer Science SchoolLa Plata National UniversityLa PlataArgentina
  2. 2.School of MedicineLa Plata National UniversityLa PlataArgentina

Personalised recommendations