Abstract
Creative activity performed by a group of people needs human communications in which people discuss and think up new ideas for solving their problems. The communication is useful for finding defects and improvements of new idea. Many business companies tend to record communications of idea creation and make transactions of communication. The transactions contain valuable information for idea creation. However, the transactions are merely read because of the low amount of contained information. New methods for extracting valuable information from the transactions are required.
This paper proposes a new method for extracting valuable information from conversation records. We verified that extracted information by our method was valuable information for idea creation.
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© 2011 Springer-Verlag Berlin Heidelberg
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Nishihara, Y., Ohsawa, Y. (2011). Quantitative Evaluation Method of Criticism in Value Creating Conversation. In: König, A., Dengel, A., Hinkelmann, K., Kise, K., Howlett, R.J., Jain, L.C. (eds) Knowlege-Based and Intelligent Information and Engineering Systems. KES 2011. Lecture Notes in Computer Science(), vol 6882. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23863-5_48
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DOI: https://doi.org/10.1007/978-3-642-23863-5_48
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-23862-8
Online ISBN: 978-3-642-23863-5
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