Abstract
Mass customization (MC) is a rising paradigm. This is caused by the more demanding customers who seek uniqueness, and by all the available supporting technologies. Companies are interested in this strategy because they expect a competitive advantage and an increase of their profit. This paper provides first a short overview on what is MC, its classification and its implementation. The main challenge is, after defining the level of customization, to adapt the entire company to the MC strategy. Some concrete application is provided on European projects that aim to design tools and methods for implementing MC for enterprise sustainability.
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Bernard, A., Daaboul, J., Laroche, F., Da Cunha, C. (2012). Mass Customisation as a Competitive Factor for Sustainability. In: ElMaraghy, H. (eds) Enabling Manufacturing Competitiveness and Economic Sustainability. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23860-4_3
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